Legal
Effective date: 23 July 2026. This policy covers the Noterva website, your Noterva account, the Noterva products (Reference Manager, Journals, Assistant), the Noterva add-in for Microsoft Word (Noterva Citation Engine), Noterva Studio (the desktop app), and the Noterva Community panel.
One Noterva account works across everything: this website, the browser extensions (Reference Manager, Journals, Assistant), the Noterva add-in for Microsoft Word, the Community panel, and any other Noterva service. You can create it on the website or inside an extension. Payments for Noterva products and services are collected and processed by S R M INFRATECH COMPANY.
When you create an account or sign in we collect your email address and password (stored only as a secure one-way hash, never in plain text and never inside the extensions). To run licensing and enforce per-account device limits, each device you activate contributes a random device ID linked to your account. You give explicit consent to this at sign-up, in line with India's Digital Personal Data Protection (DPDP) Act, and we record the date and version of that consent.
We use this account data only to sign you in, verify your licence across devices, sync your library if you opt in, and contact you about your account. We do not sell or share it, and we never use it for advertising.
The website collects what you submit through the contact form (name, email, message) and standard server logs. Form submissions are used to answer you, and for nothing else. Payment for Premium is handled on the website by UPI; we do not store your card or bank details.
Noterva Assistant processes the text you select locally, on your own computer. Selected passages are not uploaded to us, stored by us, or used to train anything.
Noterva (Reference Manager) and Noterva Journals do their work locally in your browser and store your saved library on your device. If you sign in and opt into sync, your library is stored against your Noterva account so you can reach it across devices; you can turn sync off or delete it at any time. Venue records shown against your sources are our data, not yours, and carry the date we checked them. Full product privacy policies are linked from each store listing.
Noterva for Microsoft Word (the Noterva Citation Engine add-in) runs inside Microsoft Word and does its work locally on the document you have open — it reads and repairs your in-text citations and builds your bibliography on your own device. Your document text is never uploaded to us. When you sign in with your Noterva account, the add-in uses your account email and a random device ID for sign-in and licensing; because one library is shared across Noterva, it reads your account library and, when you add references, updates it (the same library as Reference Manager and Journals), so you can turn this off or delete it at any time. To verify a reference against the public CrossRef registry, the add-in sends only that reference's DOI to CrossRef — never any document content.
Noterva Studio is a local-first desktop application for Mac and Windows. Your research projects, imported files, and analysis results are stored on your own device and are never uploaded to us.
To run licensing, Studio creates a random, anonymous device licence ID — it holds no hardware fingerprint and no personal data. When the app verifies access it sends this ID, the app version, and your operating-system platform to our licensing service; no project content is ever included. During the free beta you request access while signed in to your Noterva account, so we use your account's verified email and name; you give explicit consent to this Privacy Policy and our Terms at that point, and we record the date and version of that consent, in line with the DPDP Act.
If you use the app's “Report an issue” feature, it creates a diagnostics file containing your app version, device and licence status, and recent error messages — never your project data — which you choose whether to send us.
Panel data (your profile, participation history, and points balance) is used only to match you to studies and pay your rewards. It is handled under India's Digital Personal Data Protection (DPDP) Act. You consent at registration and again per study, each time with a plain-language statement of what the study collects and why. You may withdraw at any time, and you may ask to view or delete your data.
We keep your account record (email, hashed password, licence, linked device IDs, and, if you sync, your library) for as long as your account is active, and delete it on request. Local data stays in your browser until you clear it or uninstall. All transfers use HTTPS and passwords are hashed. Under the DPDP Act you may ask to access, correct, or delete any data we hold, and raise a grievance, by writing to us.
Questions, access requests, and deletion requests: connect@noterva.com.